| Special Delivery | Corgi Books | Tiada | 1998 | 0-552-14507-6 |
| Document Delivery | Aslib | Tiada | 1998 | 0-85142-406-6 |
| Strengthening public service delivery | | Tiada | 2005 | 9833109136 |
| Libraries without walls 5: the distributed delivery of library and information services | Facet Publishing | Tiada | 2004 | 1-85604-511-0 |
| The Issues And Challenges of Service Delivery In The Digital Age | Dewan Bahasa dan Pustaka (Terbitan) | Tiada | 2001 | |
| Libraries without walls 7: exploring 'anywhere, anytime' delivery of library services | Facet Publishing | Tiada | 2008 | 978-1-85604-6237 |
| Managing web projects: the management of large projects and programmes for web-space delivery | Gower Publishing | Tiada | 2004 | 0-566-08567-4 |