Daftar Istilah Industri Perkhidmatan Kewangan
| quality | mutu/kualiti | AEKO, EKO, NIAGA, PERD |
| standard quality | mutu piawai | NIAGA |
| service quality | mutu perkhidmatan | NIAGA |
| product quality | mutu keluaran | NIAGA |
| merchantable quality | mutu boleh dagang | NIAGA |
| grades quality | mutu gred | EKO |
| quality standard | piawai mutu | NIAGA |
| quality recognition | pengiktirafan mutu | NIAGA |
| quality maintenance | pengekalan mutu | NIAGA |
| quality improvement | penambahbaikan mutu | NIAGA |
Kembali ke atas